Quote:
|
Originally Posted by xraymitch
Ultimately I believe NTL will only sit up and take notice when it's customers start voting with their feet.
|
Have you read the whole reply from Simon? NTL are working flat out to get these email problems sorted and spending alot of money to get these email problems finally fixed thus ntl are sitting up, infact I think they are standing up never mind sitting.
Believe me, I have been just as frustrated but now we have been given a full explanation of the real problems and just what is actually being done about it. I feel abit more reassured that something is being done, where as before we knew absolutely nothing and a lot of the time not knowing anything can be worse than the actual problem that is at hand.