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Originally Posted by cobbler
Hi
I'm a nooby
I am in swindon and the postcode checker says i am upgraded but i am still only on 1mb.
could this be my problem
about 1 week after i setup my broadband i decided that i didnt like my email address so i created a new one and deleted my old one which was my setting up email address. i know it said i couldnt delete that one but i did anyway and seeing as my newly created one worked i didnt see the problem with, however, when i click on tthe upgrade my spped section of ntls website, it tells me that my email address isnt the one associated with my modem, and when i put my original setup email address in it says it cannot find it. so, i thought i would just recreate it but ntl says the email address is already in use.
Could this be why my modem hasnt increased in speed.
Cobbler
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Hello Cobbler,
to the site, hope you find it to be helpful and a nice place overall, now onto your problem.
Swindon, as a few other users have stated, hasnt been upgraded yet.
Im starting to think someone messed up big time on the postcode checker, come on NTL, first you take far to long to communicate about this upgrade, now our means of finding our time for upgrade is either out of date or scarily wrong, not good PR...