[cobbler]

Hi

I'm a nooby

I am in swindon and the postcode checker says i am upgraded but i am still only on 1mb.
could this be my problem

about 1 week after i setup my broadband i decided that i didnt like my email address so i created a new one and deleted my old one which was my setting up email address. i know it said i couldnt delete that one but i did anyway and seeing as my newly created one worked i didnt see the problem with, however, when i click on tthe upgrade my spped section of ntls website, it tells me that my email address isnt the one associated with my modem, and when i put my original setup email address in it says it cannot find it. so, i thought i would just recreate it but ntl says the email address is already in use.
Could this be why my modem hasnt increased in speed.

Cobbler