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Originally Posted by The_real_dj
I currently have a pace box, which is not in use for tv (just bieng used as a rather large cable modem).
I asked NTL if i could swap to a modem but they said i would lose my email address!!!.
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That sounds daft. Why would you lose your email address!? Such things are not tied to the modem you use (STB or SACM).
Sounds more like they told you a porky to discourage you from going for a standalone modem.