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Re: ntl's email problems explained
I wouldn't read too much into who replied to Micks emails. The three of them probably discussed the situation and Simon may have told the other two to leave it to him.
Simon is in the USA on business. He could be negotiating for new kit or kicking backsides where they need kicking. For all we know all three of them may be over there together.
NTL have had their problems and will continue to have problems. They are taking action to give customers faster, more reliable internet experiences and get rid of as many problems as they can. As much as we all want them to wave a magic wand and do everything instantly, unfortunately there are no suitable magic wands listed on Ebay at the moment. Patience is a virtue.
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