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Re: ntl's email problems explained
Blimeh, hurrah for that - NTL actually come out with a statement which honestly explains and describes the troubles they've been having, certainly not too "techy" to confuse the avarage user, and tells us what they're doing about it.
Not many companies at all would give you that. Muchos applause to them there.
As for who actually replied, I'd not read too much into it - The emails were sent to three people and one of them replied - surely that's why he was CCd into it in the first place?
It's still a high-level management reply - and that's more than good enough for me!
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