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Originally Posted by Damon
We've had exactly the same problem in Bury. 600k thru STB, middle light flashing at peak times, sod all connection etc etc.
Rang NTL on Saturday morning, engineer booked for between 12 and 4 today (Monday). He turned up at 12.05, checked the signal and saw it was way too low so he boosted it to see if that solves the problem, but left us his mobile number if we have any more issues and he'll come back and have another look without us having to spend another half an hour waiting to get through to the fault line.
I've a good mind to ring him even if it is sorted and see if we can get rid of this naff old Pace box once and for all, cos i don't doubt it'll go faulty eventually anyway based on past experiences at my last address (went through 3 set top boxes downstairs and 2 upstairs)
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Shock Horror!!!
It was down again last night, modem light blinking its merry way through the evening....
I'm gonna give them the benefit of the doubt for that though cos of the torrential downpours in the area, but if it happens again tonight I damn sure want rid of that pace box!
Strangely, the engineer apparently told my missus that the Pace box is the most reliable one (not what I've read on here!)