Yeah i called them after realising the mac was written on the bottom of the modem and gave them it (unsurprisingly the woman didnt know it was even there). And she claimed she'd emailed ?dave? to sort me a pin (why it takes two people i'm not really sure, runs back to the old joke of 'how many *** does it take to ***'). I'm not really expecting a call but just wondered if any of the ntl guys who visit here could push a few buttons.
Just to make things worse, for no reason atall someone in customer services moved my STB onto the no broadband profile so i dont even have the internet
