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Originally Posted by XFS03
New attitude? What new attitude?
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Erm - the openness usually never seen with ntl...
Perhaps your not familier with the fact that on many occasions many emails to ntl management directors have been ignored. The new attitude here is that a full explanation has been given into the email problems. My emails could of been ignored and I would of took the usual stance that this is ntl's usual attitude but I got replies, very informative replies.
And to be fair and as Frank says - I mailed Bill Goodland and Aizad Hussain and cc'd Simon Duffy in on the 1st of mails. If anyone should of replied it should of been them two not Simon.