Heres a joke. As the support line was another over 30 minute wait, i gave in and tried Broadband Medic as the wingeing bint on the line suggested. [as all support staff were busy etc etc]
So i tried it and it tells me its all spot on. Then i spotted the online tech support but of course they were all busy, try later etc.

So i now know Medic is a great tool if your connection works.
And when i tried to come here to pen this note, my connection had died and came back on 10 secs later as it keeps doing.
Plusnet is looking inviting atm