Cable Forum - View Single Post

Frank · 03-08-2004, 18:56

I think it is positive that Simon has decided to reply, and as he replied while on business in the US, it is even more impressive. Simon is relatively new at ntl, and if his example is followed then things can only get better.

What is not so impressive is that the original e-mail and the follow up were addressed to Bill Goodland and Aizad Hussain, and CC'd to Simon Duffy. Neither Goodland or Hussain, both of whom are closer to ntl Home issues than Duffy, bothered to reply (nothing new in my experience), and Simon probably felt the urge to respond after receiving the 2nd e-mail and noting that niether of his "associates" had replied.

Strip out traffic wardens such as Goodland and Hussain and we might be getting somewhere.

03-08-2004, 18:56	#26
Frank Inactive Join Date: Jun 2003 Location: Toronto, Canada Services: Beanfield 50/50 FTTH and iPTV Posts: 1,756	Re: ntl's email problems explained I think it is positive that Simon has decided to reply, and as he replied while on business in the US, it is even more impressive. Simon is relatively new at ntl, and if his example is followed then things can only get better. What is not so impressive is that the original e-mail and the follow up were addressed to Bill Goodland and Aizad Hussain, and CC'd to Simon Duffy. Neither Goodland or Hussain, both of whom are closer to ntl Home issues than Duffy, bothered to reply (nothing new in my experience), and Simon probably felt the urge to respond after receiving the 2nd e-mail and noting that niether of his "associates" had replied. Strip out traffic wardens such as Goodland and Hussain and we might be getting somewhere.