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Originally Posted by ianathuth
What evidence do you want? You have heard what Simon Duffy had to say.  Give them a chance.
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I think you mean, "give them another chance". Remember, we've had assurances before. 3 months ago I (and others) were told the hardware upgrade would sort things out; it didn't. And that server side spam filtering would come in by mid June, also improving things. It didn't. Now the story (from a support guy who BSed me for 10 minutes on the phone today) is that they *hope* they'll have filtering up and running by the end of the year. Which is five months away.
Based on previous experience and what I've seen I predict that things will get worse over the next few months, not better. I will be absolutely thrilled if I'm wrong.