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Originally Posted by poolking
A note to all of the cynics, can you just be happy for a change that someone from NTL has decided to come out and explain the situation and give NTL a break.
Instead all I'm constantly seeing is people deconstructing statements for the sole purpose of looking for something that they can turn negative.
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What I'm seeing is a lot of woolly thinking. Openness does not mean the problem is going to be solved. The reason some of us are "deconstructing" the statement is to try and work out how likely it is that things are going to get better, not to have a go at NTL. Personally, I would be thrilled if they got these ongoing problems sorted; I just don't see much evidence that they're going to, at least in the short term.