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Originally Posted by poolking
A note to all of the cynics, can you just be happy for a change that someone from NTL has decided to come out and explain the situation and give NTL a break.
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I absolutely applaud that
But....let's not forget-ntl did not come forward voluntarily. It was only after Mick's 'pitbull round your ankle' approach of not giving up, that we got that reply, but got it we did.
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Originally Posted by poolking
Instead all I'm constantly seeing is people deconstructing statements for the sole purpose of looking for something that they can turn negative.
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That's not 'all' you are seeing at all.
People are happy about what they have seen (even me!
), but they are just sceptical based on ntl's track record/tendency to BS it's customers, & I don't think the the sceptism is unreasonable where ntl's email 'service' is concerned, seeing as it has been ongoing for over a year.