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Sarky · 02-08-2004, 18:03

Well it's been almost 48 hours (of the promised 24) and so far nothing from NTL... I just gave up trying to contact tech support for a second time... Why, oh, why, don't they have a separate line for true faults and one for people who can't set-up their e-mail... and why is the broadband line 0845 and the TV one is free?!? I mean WTF?

The broadband is still going down randomly for hours on end and then coming back all by itself.

The level of service just hit unacceptable as far as I'm concerned.

John.

02-08-2004, 18:03	#20
Sarky Inactive Join Date: Jul 2004 Posts: 24	Re: Rochdale BB problems? Well it's been almost 48 hours (of the promised 24) and so far nothing from NTL... I just gave up trying to contact tech support for a second time... Why, oh, why, don't they have a separate line for true faults and one for people who can't set-up their e-mail... and why is the broadband line 0845 and the TV one is free?!? I mean WTF? The broadband is still going down randomly for hours on end and then coming back all by itself. The level of service just hit unacceptable as far as I'm concerned. John.