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Originally Posted by orangebird
Which STB do you have? If it's not a samsung one (silver), you won't get 1.5meg through your stb (so don't bother rebooting it on the offchance...), and you will be receiving a letter about getting your stb upgraded.....
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Sorry, I should've said - my old pace was swapped for the samsung a couple of weeks ago in readiness for all this. I did get the letter months ago..
I've just had a call from faults - they're arranging an engineer for this afternoon....so we shall see what happens.....