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Originally Posted by johnwileqs1
i agree with everything in your last statement and can confirm everything about the "storeman" and "switch tech", it was unbelievable when S.T was b...ocked for being in the headend working. i heard this week that another network tech has resigned for being disiplined for making two phone calls on his company mobile to tell his manager he would be in on monday and the other to arrange a lift off another tech!!!!!
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I am glad you have backed up my claims, too many times in the past mainly on .com but here as well, I'm sure my posts have been treated with contempt and sometimes rubbished by other ntl employees who are not in departments experiencing this sort of treatment.
I understand certain techs have been singled out and being watched for things like mobile calls, all because there face doesn't fit or their particular manager happens to be a b*****d to work for. The service and network techs seem to be treated like little kids these days, a far different approach from when I worked in that department.
You will probably agree with my view that S.T. (not the manager) is or should I say "was" a very good worker, his keen attitude and willingness to undertake all that he was asked of made him a valuable asset to that department. The other guy who was/is off with stress F.M. is/was another good guy, he was always noted for doing a thorough job but unfortunately thoroughness takes time, and getting the job done right first time so there is no repeat calls to that fault does not count in ntl's attitude to running what is essentially a maintenance department on statistics. These Network Technicians are employed to maintain the network and my opinion is maintenance people having to run around while there managers act like headless chickens shows there is much wrong with the organisation.
I have not heard about the other network tech resigning but as the jobs market picks up it will surely happen more often, the network techs will start leaving as opportunities arise as they did about 4-5 years ago.
We all know the least capable employees are not going to be the ones leaving in that department, when it happened last time it took a few years to encourage and train new suitable people to move up the ladder. I don't think that will be as easy now with morale on an ever downward trend.
How the h*ll did the worst employees in those departments become managers
