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Originally Posted by lsainsbury
It IS their fault for taking it down on a Saturday afternoon when people are trying to access the service....can't they do upgrades "out-of-hours"? i.e. in the evenings 12am onwards....
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It is NOT the support peoples fault, they just have the task of dealing with it.
your comments are valid for the e-mail service in general, but not relevant to the people on the phone lines
I forwarded one ntl account that had spam trouble, to my hotmail, last night, so far so good
