20-06-2003, 17:38
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#2
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Join Date: Jun 2003
Age: 22
Posts: 3,840
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Do I have a Static or Dynamic IP address ?
The IP address provided to you is Dynamic and is liable to change. You may retain the same IP address for a long period of time, however this is not guaranteed.
I run a server and would like a Static IP address. Can I get one ?
Unfortunately, you will not be able to get a Static IP address, and in relation to your running of a server, you should read the User Policy available here to ensure that your use of a server doesnââ‚ƚ¬Ã¢â€žÂ¢t contravene the policy.
Can you please tell me what Broadband Internet services are available from ntl:home ?
Certainly we can. The following is a list of the range of Broadband services currently on offer.- 150kbps / 64kbps Broadband
- 600kbps / 128kbps Broadband
- 1Mbps / 256kbps Broadband
Going back to the speeds, Iâ₠¬ÃƒÆ’¢â€žÂ¢m confused by those numbers. Please could you explain what those numbers refer to ?
The numbers in the example of 600kbps / 128kbps refer to achievable downstream and upstream speeds. The downstream speed which is the first number to appear, refers to the speed at which you will receive data from the internet, which affects the speed in which webpages appear. The second number which is known as the upstream, refers to the speed at which data can be sent to or over the internet, such as when a large file is being sent in an email.
That canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t be right. Why canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t I send data just as fast I receive it ?
The amount of data needed in order to request a webpage is only a small number of bytes. The webpage may contain a large number of Kbytes, but will display quickly so at this time, the speeds are adequate. However, industry recognises the need for higher speeds, and a new standard of cable modem technology known as Docsis 2 will be available in the future to cope with ever increasing data transfers.
Can you please explain the difference between kbps and Kbytes per second ?
Bits per second is the measurement of transmission speeds with k symbolising 1000. In the example of the 600kbps Broadband service, a transmission speed of 600,000 bits per second would be achieved. Measurement of data is made in Bytes, with one Byte equating to eight bits. A KByte equals 1024 Bytes. If you are still confused by this, please feel free to enquire on our discussion forum areas, where our members will be pleased to help you.
If I choose to sign up to a Broadband service from ntl:home, will I get an email address ?
Your account will enable you to register up to a total of 15 email addresses.
I send and receive a number of large attachments via email. How much storage space will I have for emails ?
In total you will receive a storage capacity of 10Mbyte. This total is for all of the email accounts you create, and not 10Mbytes per account.
Will I receive any webspace, and if so, how much will I get in total ?
Yes, you will receive webspace from ntl:home. In total you will have 55Mbyte of webspace available to use.
How much do the Broadband services available from ntl:home cost ?
The following prices are charged per month for the three available services from ntl:home Broadband. From August 2004 the new upgraded speeds will be:-- 300kbps Broadband - £17.99
- 750kbps Broadband - £24.99
- 1.5Mbps Broadband - £37.99
Some customers may not *yet* be receiving the new upgraded speeds. NTL expects all customers to be on the news speeds by the end of October 2004. Special offers and promotions may be available to cover installation charges for any or all of the Broadband services. You would need to contact ntl:home on 0800 1831010 to get the latest information regarding any possible installation fees, or special offers/promotions that may be running in your area.
How long must I keep an ntl:home Broadband service ?
The initial contract will be for 12 months. After this period, you may cancel your service if you wish.
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