The problem has come back again - modem is up and down like a yoyo and the Net is crawling. At first NTL didn't want to know - took them 15 minutes to answer the phone in which time the modem had come back up and all was seemingly well. After I put the phone down the modem went off again

This time when I phoned NTL the woman agreed to send an engineer. I'm waiting for a phone call to arrange an appointment. I doubt I'll get one. Fed up