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Florence · 26-07-2004, 01:24

CS will have you go through everything again unpluging it etc they did me and then said an engineer would come out after I told her it was no different.

The engineer then went through everything again to try and get it to work before going to the van to get the replacement.

Took him an hour from arriving to leaving a STB working. He could have been finished in less than 15 mins had he just changed it

26-07-2004, 01:24	#4
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Err3 on stb CS will have you go through everything again unpluging it etc they did me and then said an engineer would come out after I told her it was no different. The engineer then went through everything again to try and get it to work before going to the van to get the replacement. Took him an hour from arriving to leaving a STB working. He could have been finished in less than 15 mins had he just changed it