Thread: Customer Service System
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Old 24-07-2004, 10:28   #11
Neil
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Re: Customer Service System
The thing is-the things that customers are complaining of, are no different now to when I 1st got ntl some 7 years ago or so.

Nothing appears to have changed from a customer's perspective (& if they haven't managed it in 7 years, what hope have they got realistically?)
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