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ps can anyone from the cable forum team let me know if there is a firmware update for the ntl home 120 cable modem and if so where can i get it.
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Customers are not allowed to alter the firmware of modems in any way shape or form, the modem is not the issue your router is.
The issue is actually routers not having enough memory to handle all the mass of connections so bodges have to be made with firmware code to try and get around it.
Try reducing number of connections on your BT client, or even paying for your movies which would be good for the soul.