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Originally Posted by BBKing
Leicester's had a massive upgrade this week - disruption unavoidable, but you now get your own routers instead of funnelling through Notts. Welcome to the big time.
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Ummm right, and we have maintenance windows during the middle of the night for what reason? Neither this type of upgrade nor any other upgrade should have the consequence of breaking people's internet access during the day, there's no positive spin there. This was a massive fault due to the upgrade.
Apologies for the grief caused to customers in Leicester, and hope you enjoy your shiny new connectivity.