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Originally Posted by ntl Server Status Page
As part of the ongoing project to maintain and upgrade our network, there is a requirement to carry out work on components which may result in a loss of service for the duration of the work.
The following work will take place during the week commencing Monday July 19th.
On the morning of Tuesday 20th July between midnight and 6am, the following work will take place:-
Some ntlworld customers will be unable to receive e-mail due to essential maintenance to the e-mail platform, any e-mail sent to affected accounts during this time will be available for retrieval after 6am.
Please accept our apologies for any inconvenience these planned works may cause.
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http://www.ntl-isp.ntl.com/ServiceStatus/
Perhaps it over ran?
Have you reported it to ntl, if so what did they say?