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Originally Posted by Gooch
I've phoned NTL twice and they admit their has been a fault in the BH12 (Poole) area. But they couldn't actually give me any lead time of when the fault will be rectified or what the fault is.
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My experience of using the internet in the BH12 area yesterday was periods of very little problems, then no connection at all (100% packet loss for maybe 5 minutes), followed by periods of intermittment bad packet loss (20 or more packets out of every 100 lost). This seemed to cycle through out the day, and I wonder if it was because they were doing line testing or something?
I wasn't at home last week, but apparently every time my girlfriend went to use the PC she had to power cycle the cable modem to get an IP address.
Prior to this, since May I've noticed periods when there was no connection. At other times (all the time in fact) if I ping a site 100 times, somewhere between 3 and 10 of the packets are always lost. Before May it was fine (or at least I didn't notice anything wrong).
Apparently the problem is down to a lot of noise on the local network which NTL have to find the source(s) of.
I just hope they sort it out soon. Very shoddy that they can't tell you when it will be fixed, but are quite happy to keep taking everyone's subscription money in the meantime. Also, I was told the Southampton problem had no effect on our area. So I don't know why problems in other areas get listed on the NTL status page, but not our problem in Poole
Where I am, ADSL is not really an option unless you are happy with 512k download, and whatever BT decide you can have for upload (it's meant to be 256k, but the further you are from the exchange, the lower that figure can drop).
Steve.