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Originally Posted by homealone
and they failed to re-deploy you, why?  |
Becasue Mark is not what ntl want (customer focused)
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Originally Posted by homealone
if the 'role play' was the problem, then the test is wrong, you are evidently 'customer focused'  |
He is, we know him of old.
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Originally Posted by homealone
It makes me  when a good employee is binned because they do not fit into a 'KPI style' structure - who should say what the 'key' factor is, in the relationship with the customer - certainly not Marketing, for a start. |
Since when have ntl & logic gone hand in hand-their attitude as described by Mark above, is no different to when I 1st got their services, & when Frank 1st started .com some 4 years ago. Now I'm sorry, but if you can't change that cancerous attitude to customers int hat amount of time-you ain't never gonna....
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Originally Posted by homealone
- oh, & it's up to you, but I will miss you, if you decide to stop posting here  |
A lot of people will miss Mark's help if he goes-he know that we don't want to lose him, come what may.