Thread: What to do?
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Old 21-07-2004, 22:26   #1
Gooch
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Join Date: Jul 2004
Location: Poole
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What to do?

Hi I used to be a member of the old NTLHell forum before it was closed down and this is my first post on Cable Forum.

Where I've had a more or less trouble free service for the last couple of years, the last 3-4 weeks with NTL broadband have been terrible. My connection has been intermittent to say the least. Some days I go hours without any service, sometimes its up for 5 minutes then down for 5 minutes. Like I say this has been going on for the last 3-4 weeks.

I've phoned NTL twice and they admit their has been a fault in the BH12 (Poole) area. But they couldn't actually give me any lead time of when the fault will be rectified or what the fault is. Also they couldn't immediately look at my particular problem unless I had no service over a 24hr period.

This is qute frustrating when your paying £25.00 a month for a 600k connection and only getting a service that is up and down like a yo-yo.

Has anyone else in this area experienced any problems recently?

Also I am a Computer Engineer/Network Administrator and without sounding big headed I am sure it is not a problem at my end i.e my PC setup. I have not changed anything with my setup.

At the moment I am seriously thinking of goingto ADSL as I am pulling my hair out and not getting any answers from NTL.

I'd better get this thread up before my connection dies again!

Please share your wisdom if you can?
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