Quote:
|
Originally Posted by Neil
It was/is, I was just trying to get away from the 'how much do you think he should get for his phone line being down for 3 days as phone lines aren't really that important these days as everyone has mobiles" kind of thinking.  |
With respect Neil, not everyone has a mobile phone, yes a good majority of people do, but does that mean that the fact that somebody's line was down is not an issue.
I read more and more about phoneline problems that NTL customers suffer on here, the issue is where problems are recurring on a regular basis, the question has to be asked whether NTL are fit to run a telecommunication business.
I do not expect not to have a problem, but when it happens I would hope it is a rarety, and without asking I would be properly compensated, people may ask by how much? I will put my head on the block and say £50.
Yes, it does seem an extreme amount to some to pay for a line that is down at the least a day or so, at the extreme longer.
But what this would do, if companies had to pay that amount of money out to customers, they may soon get their acts together.
How much money is invested in the quality of the wiring/systems used by NTL? at a guess I would say as little as they can get away with.
So if poor quality infrastructure is in place, what can people expect?