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Originally Posted by etccarmageddon
Mark, I'm sorry to hear you have been let down so badly by NTL and wonder if your involvement with this site is the reason why all your attempts to get redeployed have not succeeded.
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I can categorically state that that is not the case.
My manager knows I operate on here. She sometimes reads it too. I have even used things I've done on here as evidence in reviews, interviews, etc. It's just been treated like any other form of customer contact, as long as I follow common sense rules.
As far as ntl are concerned I'm just assisting customers and solving problems, they don't care how I picked up the issues in the first place.
I realise this is going to disappoint the conspiracy theorists, but that's honestly the way it is.
The reasons I've not managed to get redeployed are mainly because I wasn't going to take a paycut, but also because I am utter rubbish at the roleplays that have to be done in these interviews. Because I already know the company, I tend to stray from the script and behave as if it's a real call, sadly that is not what is looked for as a rule.
I have numerous skills, I am probably one of the top few Harmony people in the region, but I'm afraid all my knowledge is going to go down the plughole.
A great shame, but I hold no grudge against ntl for it. It's their call, after all. I believe they will be slightly poorer for not having me, but nobody is indispensible...there are others like me who are staying.