Quote:
|
Originally Posted by orangebird
I wasn't asking the 'VICTIM'... LMAO - You think he'd lost a limb in some terrible medical blunder...  |
Agreed (and sorry for your loss BTW). A few years ago, one of my family had back pain, that was caused by a tumour (not malignant) that was repeatedly misdiagnosed by our GP. Put basically, he mis-read an x-ray, refused to refer this person for an MRI scan and diagnosed the tumour as (alternatly) bad/too good posture. One day, this person saw another doctor who immediately referred them to the local hospital, who did an MRI scan and found the tumour, then referred this person to the Royal National Orthopaedic Hospital. Now, this person survived (only just - when they got the op they needed, they were around 1 month from death), but will be affected for the rest of their lives. Anyway, I digress. We did start to fight for compensation. Not, as you have said, for the sake of the money (although it would be nice), but to get someone (preferably our now ex gp) to take responsibility for the mistake.
I can honestly say, I never imagined the NHS could clam up so tight. We have never got any compensation (although I do have it on good authority that our ex-gp had the costs of the treatment at RNOH - many thousands of pounds - cut from his budget), nor did we get an apology.
So, I do agree that loss of a phone line (unless you are disabled and housebound) is not that much of a problem.
As to your question about how much compensation: I think BT's offer is quite fair. Although I will stress that DTV and broadband are not what I would call essential services, so the compensation should be just the line rental for the phone.