21-07-2004, 13:16
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#53
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: Compensation for loss of service?
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Originally Posted by scastle
BTW, Nemesis, according to the website, if BT do disconnect you accidently, they automatically offer compensation. I see no reason why NTL could not do this. They would need to do what BT have done, and ensure processes and safeguards are put in place to prevent problems, but BT have managed it, NTL should be able to eventually.
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Quote:
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Originally Posted by Neil
The difference is that BT have to because they have a service guarantee.
ntl have no such guarantee if they let you down-I wonder why.....  |
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