[Musicman]

I have tried to upload my website with an FTP client, but according to the log shown below I cannot get access. I have tried my current password & what was I believe my original one, which was written down on the installation disk.

Any ideas

Resolving host name upload.ntlworld.com...
Connecting to (upload.ntlworld.com) -> IP: 62.253.162.29 PORT: 21
Connected to (upload.ntlworld.com) -> Time = 350ms
Socket connected waiting for login sequence.
220-
220-################################################## ################
220-
220- Welcome to upload.ntlworld.com
220-
220-################################################## ################
220-
220 upload.ntlworld.com FTP server ready
USER gary.faulkner
331 Password required for gary.faulkner.
PASS (hidden)
Cannot login waiting to retry (30s)...