[paulyoung666]

Originally Posted by SMHarman

Any problems that can be sorted without an engineering visit they can charge a £50 call out, basically if you are too crap to follow thier instructions. If it is dead, when they try to test it on line they will find they cannot see it. Then they should send an engineer around. Its to try to prevent time waster visits. Yours sounds valid, if you have no lights on your CM then unless the circuit it is plugged inot has tripped (when your PC would also stop workign) there is a genuine fault.