Thread: Dead cable modem!
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Old 20-07-2004, 16:54   #3
SMHarman
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Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: Dead cable modem!
The benefits of NTL. It's not your SACM it's theirs. Their CM has died and a call to CS will mean an engineer will come along and replace it with another working one. 0800 052 2000 should do you right, though I think there is a specific BB support line.

If you ask nicely they should even compensate you for the days you cannot use your BB service (£17/31= 50p/day for 150k)

to CF.
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