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Originally Posted by Nemesis
Guarantees are subjective ... it's all down to the small print.
A Guarantee entitles the user/purchaser to receive a replacement product, or have the faulty goods fixed. That's basically it.
BT offer no better a guarantee that NTL, when applied to the service, as BT cannot offer a "fault free service".
How each company deals with a fault/problem is extremely diverse. To compare BT with NTL on this point is unfair.
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Halle- bloody- luja. Someone gets it, someone actually looked at my point OBJECTIVELY, WITHOUT BIAS, OR PREJUDICE. I luv you Nemmy. XX