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Re: Compensation for loss of service?
This argument can be applied to other industries as well .... Cars, Washing Machines, Driers, Tele's. There will be Heaven and Hell stories there too.
Not everyone operated the same way, some are better some are worse. But NTL are NOT that bad at fixing faults, once they have recognised the fact that there is one.
The biggest fault with NTL is the CS, more training and understanding of their own Network.
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