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Originally Posted by Neil
A guarantee is exactly that, a promise that if something goes wrong that it will be sorted.
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Agreed
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Originally Posted by Neil
Do ntl have such a gurantee? (no)
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Actually yes they do, it's in the terms and conditions.
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Originally Posted by Neil
All they say is that they "don't gurantee a fault free service"-not what they guarantee to do if it does develop a fault.   |
Nor do BT, or anyone, it's usually best endeavours ...
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Originally Posted by Neil
Whatever way you look at it-BT offer a guarantee.....
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Words are great, where's the evidence that it actually happens ??