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Originally Posted by Paul M
As I think has been previously pointed out to you - the "load balancing software" (WCCP) is a Cisco Router Protocol and ntl have no ability to "fix it" as such. All they do is try and get it the caches working properly again by whatever means they have. It is a fact of life that it will sometimes fail, just like anything else.  It would be like expecting Dixons (or whoever) to fix a Microsoft OS problem when it crashes your pc - just because you bought the pc from them.  |
If its a known problem it must be able to be monitored, like the rest of the network components . It was reported last night at around 9.30pm yet 7.00am still the same.
If it has known problems there needs to be a fix its no good having good proxies with load balancing software that is not reliable .
Its a weak link in the system
What annoys me on this board is that if a customer says something that can be interpreted as a dig at NTL they get the NTL Associates standing up.
But if its a true fact like the unreliable routing software you are winging and things brake down.
Talk about double standards
