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Old 20-07-2004, 17:58   #29
orangebird
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Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Re: Compensation for loss of service?

Quote:
Originally Posted by Neil
You should have gone to Specsavers!!

A guarantee is exactly that, a promise that if something goes wrong that it will be sorted-do ntl have such a gurantee? All they say is that they don't gurantee a fault free service-not what they guarantee to do if it does develop a fault.

Whatever way you look at it-BT offer a guarantee.....

Extra fries for Miss Bird please!

Neil we're not taling about guarantees in general - go back to my post where you picked this up, I stated about no-one guaranteeing a fault free service - fault free means no fault - not that if there is a fault we'll sort it so you're not affected.

Please stop twisting my words to suit you. You are neither stupid nor ingnorant, quite the opposite, but choosing only to reply to ceratin parts of posts only serves to contradict my opinion of you
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