Quote:
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Originally Posted by orangebird
No Neil, that is not a guarantee of a fault free service. It's a 'plan b' for when something does go wrong, until the fault is fixed. Big difference. So hold the fries please, I don't think I need them 
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You should have gone to Specsavers!!
A guarantee is exactly that, a promise that if something goes wrong that it will be sorted.
Do ntl have such a gurantee? (no)
All they say is that they
"don't gurantee a fault free service"-not what they guarantee to do if it does develop a fault.
Whatever way you look at it-BT offer a
guarantee.....
Extra fries for Miss Bird please!