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Old 20-07-2004, 17:37   #24
orangebird
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Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
orangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny star
orangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny starorangebird has a nice shiny star
Re: Compensation for loss of service?

Quote:
Originally Posted by Neil
Mmmm-can I feed it to you!?



Now-that is a guarantee, no question about it, the "guarantee" kicks into gear when the failure occurs, but the guarantee is there for all to see.

http://www.bt.com/customerservices/c...=our_guarantee

Now-would madam like fries or new potatoes with her hat!?
No Neil, that is not a guarantee of a fault free service. It's a 'plan b' for when something does go wrong, until the fault is fixed. Big difference. So hold the fries please, I don't think I need them
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