Quote:
|
So, what is the difference between a user and a customer. To be a customer, don't you have to be a user?
|
A customer is a user who pays for a commodity or service.
The whole approach to NTLs customer service just sux, if you check a thread i posted in earlier you will see that i was told "just cross your fingers" on our phone line which has been on-off for almost 2 weeks now. Now when my friends and family come round do you think i will promote the services of NTL to them? Maybe i'll just uses NTL's method and tell them to flip a coin.