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Old 20-07-2004, 16:29   #16
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: Compensation for loss of service?

Quote:
Originally Posted by Mark B
If anyone's thinking it's going to be months of free service that won't realistically happen, and BT is the same.
Nuh-uh...

Quote:
Originally Posted by BT
1-3 days delay: equivalent to one month line rental
http://www.bt.com/customerservices/c...=our_guarantee

I'd love to see ntl offer that level of service Mark.

[Edit]-I've just had a read of that guarantee from BT-now I know why ntl can't offer it....
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