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seaneeboy · 20-07-2004, 15:16

OB, I think you're being a little harsh on the poor fella - Phonelines can be absolutely vital - a lifeline for the housebound, a line to the police for burglar alarms - and in general essential in an emergency.

If the house catches fire, and burns down because you couldn't call the fire brigade - how do you recon an insurance company will see that?

Phonelines are the most essential service ANY comms company should provide - it's one thing that can't be compromised on. Isn't that why phone faults are given priority?

I don't think the issue of monatory compensation is the real issue here (although you've got to admit the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£1 compensation is quite funny), and I don't blame the lad for wanting a phone service that doesn't cut out all the time, and to be treated like a customer, not a user - there is a big difference.

20-07-2004, 15:16	#10
seaneeboy Inactive Join Date: Nov 2003 Location: Leeds, UK Age: 45 Services: NTL 4Meg BB, Family Pack, Phone Posts: 412	Re: Compensation for loss of service? OB, I think you're being a little harsh on the poor fella - Phonelines can be absolutely vital - a lifeline for the housebound, a line to the police for burglar alarms - and in general essential in an emergency. If the house catches fire, and burns down because you couldn't call the fire brigade - how do you recon an insurance company will see that? Phonelines are the most essential service ANY comms company should provide - it's one thing that can't be compromised on. Isn't that why phone faults are given priority? I don't think the issue of monatory compensation is the real issue here (although you've got to admit the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£1 compensation is quite funny), and I don't blame the lad for wanting a phone service that doesn't cut out all the time, and to be treated like a customer, not a user - there is a big difference.