20-07-2004, 15:07
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#8
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Compensation for loss of service?
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Originally Posted by orangebird
OK -
So, what did you lose? The ability to make or receive phone calls.
What do you pay for that ability? £9.50 a month.
Divide £9.50 by the number of days in the month that you lost the service, then mulitply by the number of days you actually lost the service.
That is your compensation. No more, no less.
My friend died as a result of a medical error. That deserves compensation.
What compensation do you think you should be entitled too?
[edit]1) Chris Slattery no longer works for ntl. 
2)The guy can't say it won;t reoccur - read your t&c's, ntl do not guarantee a fault free service. |
Hmmm. NTL have quite a different view on compensation than BT. What do you think BT would give in compensation for the same situation? Answer at http://www.bt.com/customerservices/c...=our_guarantee .
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