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AdeRickus · 18-07-2004, 19:41

I am currently a 1meg customer, and I am having to use a 56k modem, because yet again for the 3rd time this week, my broadband is down !!

Wednesday, 12.30pm until 4.30pm Broadband down, ready light on modem flashes

Friday NTL engineer comes out as NTL say there is no local problems and that my local connection is to blame, engineer swaps home 100 modem for home 200 modem

Saturday, 4.35pm Broadband goes down, same occurance

Sunday, 6.30am Broadband comes up 5 MINUTES AFTER I leave a snotty message on the NTL answering machine, broadband restored

Sunday, 3pm Broadband Again goes down !!

Sunday, 8.40, Broadband still not up and I am writing this,

Why does NTL not seem to think there is a problem when BizBo another member of this forum has being experiencing problems and I have had a phone call from someone in the WS7 area who is also having problems this evening,

Why can no one at NTL give me a straight answer, if there is maintanace, then fine, why does no one know and why does no one care,

Im phoning BT, see what speed I can get on ADSL,

Im yet again disgusted !

18-07-2004, 19:41	#1
AdeRickus Inactive Join Date: May 2004 Location: Staffordshire Age: 54 Posts: 43	WS15 Rugeley and surrounding Connection I am currently a 1meg customer, and I am having to use a 56k modem, because yet again for the 3rd time this week, my broadband is down !! Wednesday, 12.30pm until 4.30pm Broadband down, ready light on modem flashes Friday NTL engineer comes out as NTL say there is no local problems and that my local connection is to blame, engineer swaps home 100 modem for home 200 modem Saturday, 4.35pm Broadband goes down, same occurance Sunday, 6.30am Broadband comes up 5 MINUTES AFTER I leave a snotty message on the NTL answering machine, broadband restored Sunday, 3pm Broadband Again goes down !! Sunday, 8.40, Broadband still not up and I am writing this, Why does NTL not seem to think there is a problem when BizBo another member of this forum has being experiencing problems and I have had a phone call from someone in the WS7 area who is also having problems this evening, Why can no one at NTL give me a straight answer, if there is maintanace, then fine, why does no one know and why does no one care, Im phoning BT, see what speed I can get on ADSL, Im yet again disgusted !