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Originally Posted by Bill C
Who are you to say anyone is uncaring. How can you say that of someone you have not met.
How can you say its not giving something back, even if it is only 25% thats something. Now if you have a problem with your service have you reported this to faults. Then you can make up your shortfall as you put it  |
Sorry m8, but certain NTL Staff do adopt this attitude of not caring just to get a sale.
I know that from experience
You nicely snipped my post but if you read it properly you would have realized I was not suggesting it was aimed at Orangebird as if you read further on I commented as to how she got 10 pips/balls for her helpful posts and assistance offered on many occasions here.
As for not meeting her, well how do you I havenââ‚ƚ¬Ã¢â€žÂ¢t.
Also as for me reporting problems with my service to faults, well if you had been around here longer than 9 posts and a couple of days you may have noticed I have been a member here since day 1 and not an NTL Customer in any shape of form and was an Ex NTL Cable Modem Senior so I fairly qualified to know what used to go on in Sales and what apparently still does.
Not that I need to but I will give an example of the shed loads of complaints we used to deal with in CM Tech Support about customers being sold the Cable Modem Package and told it will work - for example USB on Windows 95 or very under spec system.
Again the information given to the customer by the sales team is sometimes coming from the wrong hole just to get a sale.
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Originally Posted by th'engineer
Quite agree with your rant bill can not tar everyone with the same brush and Orangebird does help customers she is a great girl . Shes not bad looking too  |
Hi m8,
Long time no see but it was my post Bill was referring too but as I said I was not tarring them all just highlighting that these people do exist.
PS I have also heard OB is good looking too
