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Originally Posted by garyparson
It's not the box.
Before MR1, sound was fine and dandy
After MR1, sound was screwed
That kind of eliminates the box. Not hard to understand. Saying that, it must be cos i've said it countless times.
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The fact that your box worked correctly before the software update is irrelavent. After the update to MR1, it clearly isn't (whatever the reason).
Why is that so hard for you to understand?
But, as I have said countless times, you have two choices. Wait for NTL to download the updated software (which does apparently work around the problem) or replace the box with one that is not affected.
Seeing as NTL have not announced dates for the download, it could be next week, or anytime within the next few months. Given your problems with sound levels, I personally would ask for a new box. I have just taken delivery of a new Samsung, and, based on first impressions, I would say it's a far superior box to the Pace series.