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steve_smith · 17-07-2004, 12:55

Hi all,

Phoned NTL last night because my connection died completely yet again (in BH12 postcode area of Poole).

They said (as I already knew) that there was a problem with the UBR I connect through and that the fault would be reported.

Had a phone call this morning to say it should now all be fixed.

Although it's true that I have a working internet connection (at least I can get an IP address, which I couldn't last night), I am still seeing what I would consider to be a fair amount of packet loss (which has been going on since May

)

For example, pinging the DNS server (194.168.4.100) just now, got 8% packet loss. Pinging www.ntlworld.com, 5% packet loss, and so on. This is using ethernet with my laptop connected directly to the cable modem.

My friends on ADSL get slightly longer response times than me, but they get absolutely no packet loss.

Just wondered whether the NTL network is different to ADSL, and one should expect packet loss. I doubt this is the case, but I thought I would just check before complaining yet again...

Steve.

17-07-2004, 12:55	#1
steve_smith Inactive Join Date: May 2004 Location: Poole, Dorset Posts: 70	Should I expect any packet loss? Hi all, Phoned NTL last night because my connection died completely yet again (in BH12 postcode area of Poole). They said (as I already knew) that there was a problem with the UBR I connect through and that the fault would be reported. Had a phone call this morning to say it should now all be fixed. Although it's true that I have a working internet connection (at least I can get an IP address, which I couldn't last night), I am still seeing what I would consider to be a fair amount of packet loss (which has been going on since May ) For example, pinging the DNS server (194.168.4.100) just now, got 8% packet loss. Pinging www.ntlworld.com, 5% packet loss, and so on. This is using ethernet with my laptop connected directly to the cable modem. My friends on ADSL get slightly longer response times than me, but they get absolutely no packet loss. Just wondered whether the NTL network is different to ADSL, and one should expect packet loss. I doubt this is the case, but I thought I would just check before complaining yet again... Steve.